Privacy Policy
Last updated: 16 May 2026
Prime Print respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how long we keep it, and your rights.
1. Who we are
Prime Print is a UK-based online printing service.
Trading name: Prime Print
Website: primeprint.uk
Legal business name: Prime Print (Company number 12439899)
Registered office: Flat 103, 3 Church Elm Lane, Dagenham, England, RM10 9QQ
Email: primeprintlondon@gmail.com
Phone: 02039515030
Accounts
Next accounts made up to 28 February 2027, due by 30 November 2027.
Last accounts made up to 28 February 2026.
Confirmation statement
Next statement date 2 February 2027, due by 16 February 2027.
Last statement dated 2 February 2026.
2. Information we collect
We may collect the following information:
- Name and contact details, such as email address, phone number and delivery address.
- Billing and payment information.
- Order details, including products, quantities, artwork files and delivery preferences.
- Business details, where you order for a company or organisation.
- Messages you send to us by email, form, WhatsApp, phone or social media.
- Website usage data, such as pages visited, device type, browser type and IP address.
- Marketing preferences, if you subscribe to offers or updates.
3. How we use your information
We use your information to provide and improve our services, process orders and payments, communicate about orders, send marketing where permitted, prevent fraud, and keep records.
4. Lawful basis for using your data
We use personal data under one or more lawful bases: contract, legal obligation, legitimate interests and consent where required.
5. Sharing your information
We may share your information with trusted third parties (production partners, couriers, payment processors, hosting and support tools, accountants or legal advisers) only where necessary to provide the service or as required by law.
6. Artwork and uploaded files
Artwork files may contain personal data. We use uploaded artwork only to process your order, check files, produce print, resolve issues and keep order records. You must have permission to upload any personal or third-party content.
7. How long we keep your data
We keep personal data only as long as necessary. Order and accounting records may be kept for up to 6 years for legal purposes. Artwork files may be kept for reorders and support unless you request deletion.
8. Marketing
We may send marketing emails if you have agreed. You can unsubscribe at any time via the unsubscribe link or by contacting us.
9. Your rights
You have rights including access, correction, deletion, restriction, objection, portability and withdrawal of consent. Contact us at primeprintlondon@gmail.com to exercise these rights.
10. Security
We take reasonable steps to protect your information but cannot guarantee complete security of online services.
11. International transfers
Where service providers are outside the UK we take steps to protect personal data in line with UK requirements.
12. Complaints
If unhappy, contact us at primeprintlondon@gmail.com. You also have the right to complain to the UK Information Commissioner’s Office.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.